Print Share

Customer Experience Summit

Online registration for this event is now closed, as it has reached full capacity.

Get social with us on Facebook, Twitter and LinkedIn and follow #DisneyCXSummit to see highlights from this event.

Or, connect with us today to be among the first to learn about the next Disney Institute Summit as soon as details are announced.

Searching for new ways to interact with customers? Discover techniques for putting clients first from those who make it happen every day—the professionals at Walt Disney Parks & Resorts.

At Disney Institute, our customer experience solutions help provide a competitive advantage that enables organizations to achieve the highest levels of success. We’re pleased to announce our 2017 Customer Experience Summit at Walt Disney World® Resort May 23 to 26, 2017. Don’t miss the opportunity to transform your business with best practices in leadership excellence, employee engagement and quality service.

Check out the highlights from the 2016 Disney Institute Customer Experience Summit.

Why Attend? Learn time-tested models for designing and delivering a superior customer service experience from one of the world’s most trusted brands.

Disney Institute Summits offer exclusive, insight-based methodology that empowers organizations, enables cultural transformation and helps create lasting change.

Highlights include:

  • Disney executive keynote speakers who educate and inspire
  • Facilitators who guide attendees through exciting and immersive illustrations that bring business models to life
  • Behind-the-scenes field experiences that bridge business insights with real-world applications to make learning impactful and memorable
  • Business-neutral models based on time-tested best practices of Disney Parks and Resorts
  • Alumni status, which grants future access to specially-priced Disney Institute products
  • Engaging networking opportunities
  • Unexpected Disney surprises

Learn More



Mark Your Calendars. Sign up for email reminders and be among the first to know when registration opens for future Disney Institute events.

Email Sign Up


Get In Touch

Phone: 321.939.4600
(M-F 9:00 am – 5:30 pm ET)

Email: You can also reach us through our Contact Form.
(No solicitors)