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Customer Experience Summit

We’re expanding one of our most popular professional development offerings—
the Disney Institute Customer Experience Summit—to not one, but TWO separate events in 2018:

May 7-9, 2018 | Disney Institute Customer Experience Summit (California)

  • Disney’s Grand Californian Hotel and Spa at Disneyland Resort
  • Registration Now Open
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August 27-29, 2018 | Disney Institute Customer Experience Summit (Florida)

  • Disney’s Grand Floridian Resort and Spa at Walt Disney World Resort
  • Registration opens April 3, 2018, at 3 p.m. EST / 12 p.m. PST
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Why Attend? Learn time-tested models for designing and delivering a superior customer service experience from one of the world’s most trusted brands.

Disney Institute Summits offer exclusive, insight-based methodology that empowers organizations, enables cultural transformation and helps create lasting change.


Summit Highlights

Take a peek at the magic that awaits you!

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Get In Touch

Phone: 321.939.4600
(M-F 9:00 am – 5:30 pm ET)

Email: You can also reach us through our Contact Form.
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