Talking Point: The Disney Institute Blog

We Asked, You Responded: How Can Leaders Be Better Listeners?

April 09, 2015 by Bruce Jones, Senior Programming Director, Disney Institute

Last month, we shared three rules of intentional listening as crucial steps in demonstrating great leadership. Intentional listening is an essential leadership tool that builds relationships, earns employee trust, and sends a clear signal of genuine care for people. And, because people feel a tremendous sense of value and worth when it is clear that leadership is truly listening to them, the impact of intentional listening on employee engagement can be powerful.

At Disney Institute, we teach participants in our Disney’s Approach to Leadership Excellence professional development course that when it comes to great leadership, both intentions and behaviors matter. So, we recently asked our Twitter followers for some other suggestions on how leaders can be better listeners.

While we couldn’t share them all, we received many engaging, thoughtful and inspiring responses. Here are few of the highlights:

A big thanks to all of our followers who responded and shared their excellent insights! Be sure to follow us on Facebook, Twitter and/or LinkedIn for our next "We Asked, You Responded" question opportunity, and you just might see your response featured here in a future Talking Point blog post.

To learn more about utilizing intentional listening in your daily interactions or the impact it can have on employee engagement, check out Two-Way Communication: How Disney Intentionally Listens and Are You Listening Intentionally?

Share your perspective: How can leaders be better listeners?

We’d love to hear from you! 
Post your response below, or respond to us on Facebook or Twitter using the #DThinkBlog hashtag.

For nearly three decades, Disney Institute has provided engaging and insightful learning opportunities for business professionals and organizations, teaching them the Disney approach to business….focusing on Service, Leadership, Culture, Brand Loyalty, Creativity and Innovation. To learn more about how you can attend an upcoming course, see our full Course Calendar. Not sure which course is best for you? Try our Course Recommender

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Posted in Leadership Excellence | Tagged Leadership, Leadership Tips, Professional Development, Retention, Intentional Listening, Employee Engagement, Engagement, Leadership Skills, Leadership Training, Bruce Jones

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