Talking Point: The Disney Institute Blog

#DThink Twitter Chat Recap: Why Genuine Care Is Vital For Success

January 15, 2015 by Bruce Jones, Senior Programming Director, Disney Institute


It’s something we still see too often. Too many organizations have not yet focused intentionally on providing genuine care for their employees.

At Disney Institute, we believe that the extent to which you genuinely care for your people is the extent to which they will care for your customers – and each other. Developing a sincere, caring relationship with people creates a culture of commitment to common goals rather than compliance to mandates or directives. And, plenty of research has shown that this type of employee engagement, directly impacts business results.

During our most recent #DThink Twitter Chat, we had excellent dialogue with our Twitter community about this topic. Featuring content from Disney’s Approach to Employee Engagement, our professional development training course that covers company culture, we posed four questions and guided the discussion. 

Throughout the chat, our fans provided many excellent and insightful responses based on their personal experiences. Read the full chat here, or below we have shared a few highlights from the conversation:

To learn more about improving company culture through genuine care, check out:

Share your perspective: What are some other ways to foster genuine care within an organization? 

We’d love to hear from you! 
Post your response below, or respond to us on Facebook or Twitter using Hashtag #DThinkBlog.

Mark Your Calendar!
Join us for our next #DThink Twitter Chat on Wednesday, Feb. 4 when we discuss another engaging topic.



Disney Institute is ready to help you apply strategic rigor to your customer experience efforts - call us at 321.939.4600 or complete our Contact Form

Posted in Employee Engagement | Tagged #DThink, DThink, Twitter, Chat, Culture, Engagement, Employee Engagement, Care, Genuine Care, Company Culture, Workplace Culture, Bruce Jones

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