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#DThink Twitter Chat Recap: A Leader’s Role In Fostering Training and Professional Development

October 03, 2014 by Bruce Jones, Senior Programming Director, Disney Institute

Here is a striking statistic: only 30 percent of the American workforce is fully engaged in their job. That’s according to Gallup’s most recent “State of the American Workplace” study. Why? Of course, there are many factors that influence employee engagement, but in our work with clients, we see two in particular come up time and time again: leadership and how well people are trained to do their job.

It’s a common mistake; investing great effort in hiring the right people, but then underinvesting in—or significantly underestimating—the amount of professional development training necessary to help those employees achieve their full potential. This can directly impact an organization’s turnover rate; providing a clear business case for why professional development training is critical in fostering employee engagement and retention.

During our most recent D’Think Twitter Chat (held the first Wednesday of each month), we had excellent dialogue with our Twitter community about this very topic. Featuring questions and answers based on Disney’s Approach to Leadership Excellence, the Chat explored why it’s important for leaders to encourage and support on-going learning and development opportunities for their team.

There were many excellent responses throughout the Chat. Click here for a full recap. Or, below we have shared a few of our favorite Tweets:




Share your perspective: What role should a leader play in developing the talents and skills of their team? What are their responsibilities?

We’d love to hear from you! 
Post your response below, or respond to us on Facebook or Twitter using Hashtag #DThinkBlog.

Mark Your Calendar!
Join us for our next D’Think Twitter Chat on Wednesday, Nov. 5 when we discuss another engaging topic.


Disney Institute is ready to help you apply strategic rigor to your customer experience efforts - call us at 321.939.4600 or complete our Contact Form




Posted in Leadership Excellence | Tagged Leadership, Professional Development, Training, Retention, Employee Engagement, Engagement, Leadership Skills, Leadership Training, #DThink, D’Think, Chat, Twitter, Gallup, Bruce Jones


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