The Secret to Keeping Employees Engaged
January 10, 2013 by Bruce Jones, Programming Director, Disney Institute
According to a recent article from Fast Company, disengaged employees can cost companies billions every year in lost productivity. At Disney, we believe that creating a culture of care, one that supports our Cast Members, is the best way to keep Cast Members engaged.
Yesterday’s D’Think Chat posed the question and common theory that “increased compensation [is] an effective driver of motivation.” The overwhelming response from the community was that, while an increased salary might suffice in the short-term, long-term motivational needs are best met through a genuinely supportive culture of care.
“We have learned that emotional engagement is a much stronger indicator of discretionary effort.” – Disney Institute Facilitator
Fast Company also offers “5 rules of happy employees" in their full article. What keeps you motivated and engaged at work? Share your thoughts in the comments below.
Disney Institute is ready to help you apply strategic rigor to your customer experience efforts - call us at 321.939.4600 or complete our
Posted in Employee Engagement
Tagged Employee Motivation, Employee Satisfaction, Employee Motivation, Engagement