Talking Point: The Disney Institute Blog

Developing New Leaders Within Your Organization

January 22, 2013 by Jeff James, Vice President & General Manager, Disney Institute

Leadership in business is a lot like leadership in sports, one of your goals is to bring out the best in your team. Disney recognizes the importance of growing and developing leaders and has taken steps on a global and individual level to support that mission.

Because we know that an individual’s behavior is an indicator of what that leader values, it is vitally important that those already in leadership positions model and communicate the behavior that the organization has identified as being of significant value.

One way Disney develops leaders on the individual level is with a Performance Development Plan (PDP). The PDP serves several purposes:

Foster feedback: Purposeful, constructive feedback and encouragement from an alternative perspective must be a part of this development process.  Understanding you opportunities for improvement leads to our second purpose.
Build Accountability: The likelihood of reaching your goals increases when someone is there to hold you accountable. Be it a boss, co-worker, mentor, or friend, that extra dose of motivation is applied when the risk of letting someone down exists.
Align With, and Contribute to, Business Results: What’s your plan? Once the desired outcomes and goals have been identified, you can begin to build a step-by-step approach to achieving them within the framework of your department, division, or organization.

Tell us — How have you structured your PDP to achieve new goals or develop as a leader? What is your best advice from that experience?

Disney Institute is ready to help you apply strategic rigor to your customer experience efforts - call us at 321.939.4600 or complete our Contact Form

Posted in Leadership Excellence | Tagged Leadership Skills, Leadership Training, Leadership Excellence, Leadership Management

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