Talking Point: The Disney Institute Blog

Chat with Disney Institute facilitator, Ben Reed

November 06, 2012 by Bruce Jones, Senior Programming Director, Disney Institute

“At Disney, we believe that everyone has the potential to be a leader, regardless of job title.” It was this type of thinking that landed Ben Reed at Disney Institute, where he currently serves as a senior facilitator.

Ben says that most successes as well as problems in an organization can be traced back to leadership. Strong leadership is essential for an organization to reach its goals.

This passion for understanding has given Ben the opportunity to venture a mile underground into a gold mine, visit a manufacturing facility of industrial vehicles and even learn how to make food for a restaurant chain.

“It’s exciting to see how our Disney Institute principles help these businesses perform.”

Want to learn more from Ben? Leave questions for Ben in the comments below, and tune in for the Twitter Chat on Wednesday, Nov. 7 at noon when Ben will answer your questions, share experiences, and offer additional insight.

Follow @Disneyinstitute at www.twitter.com/DisneyInstitute and join a community of like-minded professionals for this opportunity to discuss solutions, best practices and past experiences with Ben.

Disney Institute is ready to help you apply strategic rigor to your customer experience efforts - call us at 321.939.4600 or complete our Contact Form

Posted in Leadership Excellence | Tagged Leadership Excellence, Twitter Chat, Ben Reed

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