Talking Point: The Disney Institute Blog

Spurring Successful Organizational Change (Part 2)

October 30, 2012 by Jeff James, Vice President & General Manager, Disney Institute

Last week on Talking Point we discussed the reasons that the majority of organizational change fails. Of course knowing the cause of failure is only half of the battle. Let’s discuss several things you can be doing right now to help ensure that the change your organization seeks becomes a reality.

Tell us about successful or unsuccessful changes within your organization — what worked and what did not? Why?

Disney Institute is ready to help you apply strategic rigor to your customer experience efforts - call us at 321.939.4600 or complete our Contact Form

Posted in Business Excellence | Tagged Organizational Change, Business Excellence | 1 Comments

1 Responses to Spurring Successful Organizational Change (Part 2)

  • David says:

    on October 30, 2012

    Great thoughts! I have found one of the best ways to change an organization and its culture was through some physical change. Whether it's a logo/branding change, a new facility, or even new furniture, there is something about a new environ that makes people more receptive to changing. Leaders need to recognize the opportunity that a changing environ presents. I certainly wouldn't advocate changing for "change's sake," but I would say that just about every organization could use a little "tweak" and this may be the perfect opportunity.

Post a Comment

Get In Touch

Phone: 321.939.4600
(M-F 9:00 am – 5:30 pm ET)

Email: You can also reach us through our Contact Form.
(No solicitors)