Talking Point: The Disney Institute Blog

Bringing Out the Quieter Voices On Your Team

September 27, 2012 by Bruce Jones, Senior Programming Director, Disney Institute

As a leader you know that ideas present themselves in a multitude of ways. Its also important to consider where ideas might be hiding. Often, a member of a team possesses ideas they would like to share but fear speaking up or is drowned out by more outgoing teammates.

Here are some tips on bringing out the quieter voices on your team:

Use anonymity to your advantage: Ask everyone to write their idea down and have the meeting leader present and debate each idea
Reverse roles: Instead of having those with the most experience speak first, reverse roles and seek out the opinions of those with less experience to get the ball rolling

Ask what youre missing: Each meeting, ask one person if youve missed anything. This will help keep your meeting engaging and ensure everyone is equally prepared.

Disney Institute is ready to help you apply strategic rigor to your customer experience efforts - call us at 321.939.4600 or complete our Contact Form

Posted in Leadership Excellence | Tagged Leadership Excellence, Teams

Get In Touch

Phone: 321.939.4600
(M-F 9:00 am – 5:30 pm ET)

Email: You can also reach us through our Contact Form.
(No solicitors)