Talking Point: The Disney Institute Blog

Wisdom vs. Knowledge

March 22, 2012 by Stacey DiNuzzo, Public Relations Manager, Disney Institute

With smart phones and search engines, the ability to gather information is virtually limitless. With just a few key strokes, you can answer almost any question. But does that mean you have wisdom? 

At a recent staff meeting a member of our team discussed the difference between knowledge and wisdom. Younger generations can acquire knowledge rapidly because of the fast paced world in which they were raised. Wisdom, however, can’t be instantly acquired. Wisdom takes time to acquire and comes from experiences, mentoring and quality relationships. Older generations have the ability to share their wisdom to guide younger generations in ways that a search engine will never be able to.

At Disney, we believe you need both wisdom and knowledge to be a successful leader. Both younger and older generations have the ability to share with each other. The healthy balance of blending wisdom and knowledge ensures today’s leaders understand the latest technology while tomorrow’s leaders are being prepared for future roles.

Disney Institute is ready to help you apply strategic rigor to your customer experience efforts - call us at 321.939.4600 or complete our Contact Form

Posted in Employee Engagement | Tagged Wisdom, Knowledge, Generations

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