Building a Culture of Healthcare Excellence
Learn the five most powerful Disney philosophies – leadership excellence, people management, quality service, brand loyalty and Creativity & Innovation. These lessons have been carefully developed by the Disney organization in its never–ending pursuit of excellence. These universal assets of a successful business are the links in Disney’s "Chain of Excellence," and you’ll learn how these key insights have been applied in the healthcare industry.
You’ll hear how, by inspiring leaders and motivating employees, you can enable them to satisfy patients and their families, driving financial results and sustaining years of repeat business. This organizational environment will create transformative patient and employee relationships that consistently exceed expectations and drive a reputation for excellence – and help develop a continued competitive edge for your healthcare organization.
WHAT YOU WILL LEARN
• Adapt proven Disney business strategies and practices to improve your healthcare organization.
• Structure a vision that inspires dedication and commitment among healthcare professionals.
• Apply key elements of the Disney People Management strategy to strengthen your healthcare operational culture.
• Develop an organizational culture that supports consistent delivery of exceptional quality service, both internally for employees and externally for your healthcare patients.
• Foster a collaborative environment that draws on the ever–present resources of your entire employee base.
• Explore time–tested principles for building and fortifying loyalty and quality of reputation.
Available Formats / Private Programs
Half–Day Seminars
One–Day Workshops (customized only)
3½ Day Courses
Available Locations
At Your Location
Walt Disney World® Resort
Disneyland® Resort
View Available Public Program Dates
View Public Program Pricing Information
Ready to enroll? If you are an individual or a team of 2-9 people, click here or call (407) 566-1738.
For private group training of 10 or more participants, Contact Us or call (321) 939-4600.