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 Disney's Approach to Leadership Excellence

Explore strategies and methods for improving team results through exceptional storytelling leadership, because without strong leadership, organizations will not grow or succeed. Learn proven leadership philosophies used to exhibit the values and behaviors that generate results – period...

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LocationFormatStartDateEndDate 
Chicago, IL
Multi-Day02/16/2012 02/17/2012 Book Now
Royal Armouries Museum, Leeds, England
One-Day02/28/2012 02/28/2012 Book Now
Walt Disney World® Resort
Disney's Boardwalk Resort
Multi-Day02/28/2012 03/02/2012 Book Now [view pricing]
Lord Fairfax Community College, Middletown VA
One-Day03/20/2012 03/20/2012 Book Now
Ferndale Chamber of Commerce - Ferndale, WA
One-Day03/22/2012 03/22/2012 Book Now
Walt Disney World® Resort
Disney's Grand Floridian Resort & Spa
Multi-Day03/27/2012 03/30/2012 Book Now [view pricing]
Fredericton, NB Canada
One-Day03/28/2012 03/28/2012 Coming Soon
Rochester, NY
One-Day03/28/2012 03/28/2012 Book Now
Disneyland® Resort
One-Day04/11/2012 04/11/2012 Book Now [view pricing]
Bogota, Columbia
One-Day04/24/2012 04/24/2012 Book Now
Walt Disney World® Resort
Disney's Yacht & Beach Club Resorts
Multi-Day05/01/2012 05/04/2012 Book Now [view pricing]
Walt Disney World® Resort
Disney's Contemporary Resort
Multi-Day06/12/2012 06/15/2012 Book Now [view pricing]
Disneyland® Resort
One-Day06/13/2012 06/13/2012 Book Now [view pricing]
Walt Disney World® Resort
Disney's Yacht & Beach Club Resorts
Multi-Day07/16/2012 07/19/2012 Book Now [view pricing]
Disneyland® Resort
One-Day08/08/2012 08/08/2012 Book Now [view pricing]
Walt Disney World® Resort
Disney's Yacht & Beach Club Resorts
Multi-Day08/21/2012 08/24/2012 Book Now [view pricing]
Indian River State College - Fort Pierce, FL
One-Day09/19/2012 09/19/2012 Book Now
Walt Disney World® Resort
Disney's Contemporary Resort
Multi-Day09/25/2012 09/28/2012 Book Now [view pricing]
Disneyland® Resort
One-Day10/02/2012 10/02/2012 Book Now [view pricing]
Yorkshire, UK
One-Day10/23/2012 10/23/2012 Coming Soon
Walt Disney World® Resort
Disney's Yacht & Beach Club Resorts
Multi-Day10/29/2012 11/01/2012 Book Now [view pricing]
Disneyland® Resort
Multi-Day11/04/2012 11/07/2012 Coming Soon
[view pricing]
Disneyland® Resort
One-Day12/10/2012 12/10/2012 Book Now [view pricing]
Walt Disney World® Resort
Disney's Contemporary Resort
Multi-Day12/11/2012 12/14/2012 Book Now [view pricing]

 Disney's Approach to People Management

Benchmark the Disney corporate culture, which is driven by inspired Cast Member (employee) pride and ownership to motivate your employees. Explore proven techniques used to select, train, retain, and communicate with employees that will sustain a supportive and interactive culture...

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LocationFormatStartDateEndDate 
Walt Disney World® Resort
Disney's Yacht & Beach Club Resorts
Multi-Day02/08/2012 02/11/2012 Book Now [view pricing]
Royal Armouries Museum, Leeds, England
One-Day02/29/2012 02/29/2012 Book Now
Walt Disney World® Resort
Disney's Boardwalk Resort
Multi-Day04/01/2012 04/04/2012 Book Now [view pricing]
Disneyland® Resort
One-Day04/12/2012 04/12/2012 Book Now [view pricing]
Rockville, MD
Multi-Day04/25/2012 04/26/2012 Book Now
Evansville, IN
One-Day05/10/2012 05/10/2012 Coming Soon
Walt Disney World® Resort
Disney's Contemporary Resort
Multi-Day06/06/2012 06/09/2012 Book Now [view pricing]
Disneyland® Resort
One-Day06/14/2012 06/14/2012 Book Now [view pricing]
Walt Disney World® Resort
Disney's Boardwalk Resort
Multi-Day07/11/2012 07/14/2012 Book Now [view pricing]
Disneyland® Resort
One-Day08/09/2012 08/09/2012 Book Now [view pricing]
Walt Disney World® Resort
Disney's Contemporary Resort
Multi-Day09/12/2012 09/15/2012 Book Now [view pricing]
New Smyrna Beach, FL
One-Day09/27/2012 09/27/2012 Book Now
Disneyland® Resort
One-Day10/03/2012 10/03/2012 Book Now [view pricing]
Walt Disney World® Resort
Disney's Yacht & Beach Club Resorts
Multi-Day10/10/2012 10/13/2012 Book Now [view pricing]
Yorkshire, UK
One-Day10/24/2012 10/24/2012 Coming Soon
Walt Disney World® Resort
Disney's Grand Floridian Resort & Spa
Multi-Day11/11/2012 11/14/2012 Book Now [view pricing]
Disneyland® Resort
One-Day12/11/2012 12/11/2012 Book Now [view pricing]

 Disney's Approach to Quality Service

Discover how Disney is able to understand the psychographics and demographics of Guests' needs using a sound service infrastructure, ongoing research, and quality service standards that exceed Guests' expectations. Examine how attention to detail creates a consistent, world-class service environment for both employees and consumers...

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LocationFormatStartDateEndDate 
Royal Armouries Museum, Leeds, England
One-Day03/01/2012 03/01/2012 Book Now
Walt Disney World® Resort
Disney's Contemporary Resort
Multi-Day03/07/2012 03/10/2012 Book Now [view pricing]
Indian River State College - Fort Pierce, FL
One-Day03/28/2012 03/28/2012 Book Now
Fort Wayne, IN
One-Day04/11/2012 04/11/2012 Book Now
Michigan First Credit Union - Lathrup Village, MI
One-Day04/11/2012 04/11/2012 Book Now
Disneyland® Resort
One-Day04/13/2012 04/13/2012 Book Now [view pricing]
Walt Disney World® Resort
Disney's Boardwalk Resort
Multi-Day04/18/2012 04/21/2012 Book Now [view pricing]
Disneyland® Resort
Multi-Day05/16/2012 05/19/2012 Coming Soon
[view pricing]
Sellersburg, IN
One-Day05/16/2012 05/16/2012 Coming Soon
Walt Disney World® Resort
Disney's Yacht & Beach Club Resorts
Multi-Day05/20/2012 05/23/2012 Book Now [view pricing]
Disneyland® Resort
One-Day06/15/2012 06/15/2012 Book Now [view pricing]
Walt Disney World® Resort
Disney's Grand Floridian Resort & Spa
Multi-Day06/27/2012 06/30/2012 Book Now [view pricing]
Disneyland® Resort
One-Day08/10/2012 08/10/2012 Book Now [view pricing]
Walt Disney World® Resort
Disney's Contemporary Resort
Multi-Day09/19/2012 09/22/2012 Book Now [view pricing]
Columbus, IN
One-Day09/20/2012 09/20/2012 Coming Soon
Disneyland® Resort
One-Day10/04/2012 10/04/2012 Book Now [view pricing]
Walt Disney World® Resort
Disney's Contemporary Resort
Multi-Day10/24/2012 10/27/2012 Book Now [view pricing]
Yorkshire, UK
One-Day10/25/2012 10/25/2012 Coming Soon
Walt Disney World® Resort
Disney's Boardwalk Resort
Multi-Day12/05/2012 12/08/2012 Book Now [view pricing]
Disneyland® Resort
One-Day12/12/2012 12/12/2012 Book Now [view pricing]

 Disney's Approach to Brand Loyalty

Uncover how the powerful relationship between experiences and a brand generates superior bottom-line results through greater customer and employee loyalty. Explore techniques used to retain customers for life and identify reliable strategies to deliver more effectively on your organization's brand...

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LocationFormatStartDateEndDate 
Walt Disney World® Resort
Disney's Yacht & Beach Club Resorts
Multi-Day04/11/2012 04/14/2012 Book Now [view pricing]
Walt Disney World® Resort
Disney's Yacht & Beach Club Resorts
Multi-Day08/01/2012 08/04/2012 Book Now [view pricing]

 Disney's Approach to Business Excellence

Be immersed in all five topics of the "Disney's Approach" Series from Disney Institute – leadership excellence, people management, quality service, brand loyalty, and Creativity & Innovation. Examine the legendary "Chain of Excellence" used by Walt Disney Parks and Resorts – a powerful connection between inspired leaders, motivated employees and satisfied customers that drives financial results and repeat business...

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LocationFormatStartDateEndDate 
Walt Disney World® Resort
Multi-Day02/13/2012 02/17/2012 Sold Out [view pricing]
Visalia, CA
One-Day03/13/2012 03/13/2012 Book Now
Cleveland, OH
One-Day03/27/2012 03/27/2012 Coming Soon
Hamilton, ON Canada
One-Day04/25/2012 04/25/2012 Coming Soon
Columbus, IN
One-Day05/03/2012 05/03/2012 Coming Soon
Walt Disney World® Resort
Disney's Boardwalk Resort
Multi-Day05/07/2012 05/11/2012 Book Now [view pricing]
Madison, IN
Multi-Day05/08/2012 05/08/2012 Coming Soon
Walt Disney World® Resort
Disney's Contemporary Resort
Multi-Day08/13/2012 08/17/2012 Book Now [view pricing]
Regina, SK-Canada
One-Day09/12/2012 09/12/2012 More Info
Walt Disney World® Resort
Disney's Yacht & Beach Club Resorts
Multi-Day11/05/2012 11/09/2012 Book Now [view pricing]

 Disney's Approach to Creativity & Innovation

Learn how The Walt Disney Company taps into its workforce for creative solutions and inspiration. Examine how leaders bring together organizational identity, structural systems and a collaborative culture to create a steady flow of ideas that result in innovative products, service and experiences...

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LocationFormatStartDateEndDate 
Hong Kong Polytechnic University, Hong Kong
Multi-Day02/17/2012 02/18/2012 Book Now
Atlanta, GA
One-Day03/29/2012 03/29/2012 Book Now
Walt Disney World® Resort
Disney's Contemporary Resort
Multi-Day07/22/2012 07/25/2012 Book Now [view pricing]
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Additional Topics

There is a selection of timely, specialized topics available as a Keynote Speech or WebCast format, primarily based on the core Disney's Approach subjects and philosophies, which address particular business needs expressed by our clients...

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Program NameLocationFormatStartDateEndDate 
Building a Culture of Healthcare Excellence Walt Disney World® Resort
Disney's Yacht & Beach Club Resorts
Multi-Day02/08/2012 02/11/2012 Sold Out [view pricing]
Building a Culture of Healthcare Excellence Walt Disney World® Resort
Disney's Contemporary Resort
Multi-Day04/22/2012 04/25/2012 Book Now [view pricing]
Building a Culture of Healthcare Excellence Cleveland, OH
One-Day06/26/2012 06/26/2012 Coming Soon
Building a Culture of Healthcare Excellence Walt Disney World® Resort
Disney's Grand Floridian Resort & Spa
Multi-Day07/11/2012 07/14/2012 Book Now [view pricing]
Building a Culture of Healthcare Excellence Sellersburg, IN
One-Day08/08/2012 08/08/2012 Coming Soon
Building a Culture of Healthcare Excellence Walt Disney World® Resort
Disney's Boardwalk Resort
Multi-Day10/03/2012 10/06/2012 Book Now [view pricing]

(We can not guarantee availability for guests booking inside 30 days as programs tend to sell out.)