Hello, my name is....
Within Disney theme parks and resorts, name tags are an essential part of the costume. But what makes them so important? They make our frontline cast members more approachable, but more importantly, our name tags give you, the guest, a little bit of personal information so that you can relate to us and maybe feel more comfortable striking up a conversation.
Can you name the personal information that we share on our nametags? What does it mean to you, as a Disney guest, to have this information? Post comments below.
Posted in Selection, Training, Engagement
Tagged People Management, Quality Service