Have you heard? @DisneyInstitute is tweeting LIVE from Disney’s Approach to Quality Service right now at the Walt Disney World® Resort. It’s a special look at the program showcasing the time-tested best practices and business insights of The Walt Disney Company and their application to organizations across the public, private, and social sectors.

Would you expect that creating a lifelong memory for a Guest could happen in less than a minute? Is there a service standard more important than courtesy?

Join us as we uncover the answers to these questions and explore a “learning laboratory,” at the Walt Disney World® Resort, where these principles are practiced and performed every day.