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Leaders, Catch Employees Doing Something Right

February 21, 2013 by Bruce Jones, Programming Director, Disney Institute

As a leader, you’re trained to identify shortcomings and correct them. It’s a leadership style that singles out deficiencies and, unfortunately, often fails to embolden the behaviors that ought to be encouraged.

Employees do their best work when they’re confident, so like a good parent, it’s imperative to accentuate the positive and reinforce it constantly. Put another way:

Catch them doing something right.

And when you do, provide feedback as quickly as possible. The closer the feedback is to the behavior, the stronger the message. Tell us — has this been true for you, as a leader or as someone being led? What was its effect?




Posted in Leadership Excellence | Tagged Leadership Styles, Leadership Skills, Effective Management, Employee Recognition | 0 Comments


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