September 25, 2012 by Jeff James, Vice President & General Manager, Disney Institute
As Christopher J. Nassetta, President and CEO, Hilton Worldwide puts it,
"Its really about developing a culture and creating an environment
where people feel like theyre part of something that is bigger than
At Disney, we call that a common purpose. A simple
statement on the surface; it represents what we stand for and why we
exist. This statement defines the expectations of our Cast Members and
goes like this: "We create happiness by providing the finest in
entertainment for people of all ages, everywhere."
What is your organizations common purpose? What other ways are you able to provide inspiration to your staff?
Posted in Selection, Training, Engagement
Tagged Christopher J, Nassetta, President and CEO, Hilton Worldwide, Selection, Training & Engagement, Inspiration, Common Purpose