Executive Bios

Jeff James

Vice President, Disney Institute

Jeff James is vice president of Disney Institute. He leads and directs a team of talented individuals who provide global training and consulting services based on the best practices of The Walt Disney Company. Responsibilities include driving worldwide sales, facilitation and content, and overseeing marketing and public relations for Disney Institute, which offers programs at Disney Destinations and in cities around the world.

Bruce I. Jones

Programming Director, Disney Institute

Bruce Jones is programming director for Disney Institute. In this role, Bruce oversees the team that develops engaging content built around the five topics that Disney is best known for – Leadership Excellence, People Management, Quality Service, Brand Loyalty, and Creativity & Innovation. Bruce also ensures the content is suitable for presentation across a variety of formats, including Web casts, keynote presentations and multi-day courses.