FAQs
How do you "right fit" a professional development program?
Collectively, Disney Institute programs have been a "right fit" for thousands of organizations and millions of employees around the world. Selecting just the right one is a critical decision so, to help guide you, our Assessment Tool will help you identify areas of opportunity and decide how Disney Institute can best fit your company’s needs.
For answers not found on this site, please Contact Us, for additional assistance.
About Our Processes |
About Our Programs |
About Customization |
Other Questions
About Our Processes
Is there a minimum group size?
For Private Programs the minimum group size is 10, while Public Programs are ideal for individuals, small companies, and groups of 2-9.
Can individuals enroll in programs?
Absolutely. Disney Institute Public Programs are perfect for anyone seeking professional development training, as well as leaders of small companies and even small groups from the same organization. To check the available program dates, click here.
Where are classes held?
Public Programs are held at the Walt Disney World® Resort in Orlando, Florida, the Disneyland® Resort in Anaheim, California, and several cities around the world. Click here for a list of programs. Private Programs that are scheduled by individual organizations are available at their workplace location and Disney Destinations around the world, usually as part of a meeting or convention.
Are Continuing Education Unit (CEU) credits available?
Yes. See Accredited Programs for specific details on acquiring credits.
Do you sell your videos or workbooks separately?
Due to the proprietary nature of the content, the comprehensive videos and printed materials are available only as part of a Disney Institute program.
Is there reading material about Disney Institute?
Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney, was written by Lee Cockerell, former Executive Vice President of Walt Disney World® Resort Operations, and is based on proven principles taught by Disney Institute. Copies are available online and at bookstores internationally.
Are language translation services available?
Yes. You can provide your own translation service, or we can refer you to local translators familiar with Disney Institute content.
Are there any discounts on the program prices?
Our competitive pricing is ranked by prior program participants as being amongst their organization’s smartest investments. Be sure to check out our Current Promotions page to explore discounts that may be offered for private engagements or our Public Programs at the Walt Disney World® Resort and the Disneyland® Resort.
About Our Programs
How can I be sure that Disney Institute programs offer a serious learning experience?
The fact that our client roster includes Fortune 100 companies, international corporations, and national not-for-profit associations speaks to the effectiveness of our programs.
After attending a Disney Institute program, many of these organizations achieved new levels of success (you’ll find several of these stories chronicled in Case Studies). While public programs are now offered in major U.S. cities and around the world, the opportunity to study and observe proven Disney business strategies at a Disney location is a unique and unparalleled learning experience that has the power and magic to enhance Disney Institute professional development programs.
Can I personalize a program so the content is geared to my specific group, audience, or industry?
To ensure programs have the most impact on your organization and employees, when you purchase a
Private Program, Disney Institute will personalize and even customize the experience based on your groups needs.
How are your professional development programs formatted?
WebCast - This highly interactive session includes a handout and provides an introduction to timely business topics and Disney best practices.
90-Minute Presentations - In this fun and informative presentation, highlights of the Disney success formula (which are applicable to any business) will inspire attendees to pursue excellence. A handout is included.
Half-Day Seminars - Beginning with relevant business applications and supported by fact-filled workbook content, you’ll take away action steps to implement.
One-Day Workshops - With a full day to delve deeper into proven business strategies, you’ll have an opportunity to create an action plan to adapt those lessons directly to your business. At a Disney Destination, the seminar includes classroom activities, idea sharing, and experiential activities that take you beyond the classroom and into a "living laboratory" through field experiences and encounters with Disney Cast Members (employees) and leaders. A workbook is included.
Multi-Day Courses - Traditionally held at a Disney Destination and also available at your location, you and your team will be immersed in an in-depth, one-of-a-kind learning experience. In addition to classroom activities and idea sharing, your experiential activities will take you behind-the-scenes and include benchmarking experiences and enlightening interactions with Disney leaders. A workbook containing Disney business practices and philosophies is an invaluable part of these sessions for you to take home.
If our time is tight, can the 90-Minute -- or Keynote Presentation -- be done in one hour? And at what price?
The 90-minute presentations can be condensed to one hour, although the price remains the same. To realize the programs full value and benefits, however, we highly recommend scheduling 90 minutes.
If we can’t travel to a Disney Destination, can Disney Institute come to us?
Absolutely. Our training programs can be delivered at your corporate headquarters or conference center*. Plus, we can offer a collaborative session at your place of business when your organization arranges a Private Program.
*Some restrictions do apply. Contact a Business Solutions Advisor for details.
Who facilitates these programs?
The Disney Institute professional facilitators are recognized among the most learned and dynamic presenters in the industry. While backed by significant accomplishments and richly diverse backgrounds, each facilitator is gifted with a unique storytelling style that is highly effective in the art of building relationships.
Since all facilitators have been successful front-line Disney leaders, they are skilled in business and are very passionate about the Disney approach and business philosophies. To learn more, visit Our Facilitators page.
Can we engage a Disney executive as a speaker?
Of course. Some of Disney highest-level leaders are available for keynote speeches, and one of the benefits of Disney Institute is the opportunity for our executives to address your group through pre-taped segments.
During multi-day courses at a Disney Destination, your group is given numerous opportunities to interact with Disney leaders. Additional information can be found through the Disney Speaker Series.
About Customizing Your Program
Can Disney Institute help me achieve specific goals and challenges within my organization?
Yes! From Fortune 100 companies to smaller businesses and national associations, Disney Institute has been a catalyst for positive organizational change. By working together and knowing your organizations unique goals and objectives, we can develop Private Programs that are incredibly powerful learning events.
Please Contact Us to obtain detailed information or a proposal to fit your business needs. Not sure where to focus your training efforts? The Assessment Tool is a helpful guide to gauge areas of opportunity and understand how Disney Institute can be the best solution.
What constitutes a Multi-Phase Custom Solution?
Working together, your organization and Disney Institute will determine your long-term organizational objectives and, from these sessions, well develop a Multi-Phase Solution.
This proposal includes the best program recommendations, price, and timeline that show you how to generate the highest possible return on your investment.
How much are Custom programs?
Each custom program is uniquely developed to your criteria, so each has its own pro forma budget and suggested price. Prices vary according to program length, number of participants, learning objectives, field experiences, guest speakers, activities, and/or processes.
Other Questions
Where do I find information on hosting a meeting or convention at the Walt Disney World® Resort or at Disneyland® Resort? Can I add Disney Institute programming to my meeting agenda?
For information on hosting a meeting or convention at the Walt Disney World® Resort, visit Disney Meetings. For information on hosting a meeting or convention at Disneyland® Resort, visit the Disneyland® Resort meetings site.
Disney Institute programs, like keynote presentations, behind-the-scenes tours, and teambuilding activities, can be added to all meetings and conventions booked at a Disney Destination.
Can I still enroll in cooking and animation courses?
Although available at a previous incarnation of Disney Institute, today’s Disney Institute offerings feature only professional development programs based on the core competencies of The Walt Disney Company.