Lee Cockerell, former Executive Vice President of Resort Operations, remains one of the most revered figures of the Walt Disney World® Resort. Well-known for his captivating storytelling, Lee will share powerful leadership strategies he successfully utilized in the management of an organization of more than 40,000 Cast Members. Stories of incredible front-line experiences will demonstrate how the creation of a synchronized corporate culture can help any organization surpass expectations.

During more than sixteen years with The Walt Disney Company, Lee’s scope of leadership responsibilities included the operation 18 resort hotels with more than 20,000 Guest rooms, four Theme Parks, three water parks, four golf courses, a shopping village and nighttime entertainment venue, a sports and recreation complex, and ancillary operations-support functions.

Lee’s years of living the Disney principles that established The Walt Disney Company as a world leader in quality, service excellence, and Guest satisfaction offers you an unparalleled opportunity to infuse valuable knowledge into your organization.

The following topics are explored through these special presentations:

• Time/Life Management
• 12 Great Leader Strategies
• Inspiration – The Real Work of Leaders

Introducing Lee’s New Book!

Filled with insightful and entertaining stories from his decades of leadership at the Walt Disney World® Resort, Lee Cockerell imparts smart business strategies in Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney. Common sense solutions and innovative approaches can show everyone from small business owners to managers at every level how to become better leaders.

With lessons based on proven principles taught by Disney Institute, Creative Magic will teach you:

• How to make people your brand
• How to build your team’s self-confidence and self-esteem
• The importance of building your own character

Receive a special Disney Institute offer when you purchase Creating Magic wherever books are sold in the U.S.

Published by:
• U.S.A.: Random House
• United Kingdom: Random House/Vermilion
• World Spanish: Ediciones Urano/Collection Gestion Del Conocimiento/Empresa Activa
• Brazil: Sextante
• The Netherlands: Uitgeverij het Spectrum
• Japan: Diamond, Inc.
• Peoples Republic of China: PHEI/Communique
• Korea: KoreaOne
• France: Editions Michel Lafon
• Indonesia: PT Indeks
• Portugal: Casa das Letras

For booking information, Contact Us or call (407) 566-2665.